Purchased 2 of these units…one for each car in March 2021. They worked perfectly until about a month ago when one of the units malfunctioned and the screen no longer works. The camera still records to the SD card, but it is a pain to do any review or setup without a screen!
I have installed latest firmware but the screen simply won’t turn back on. Kind of a bummer at the price point of these cameras.
Hi Michael, could you please check below links to try force update firmware?
https://www.vantrue.net/Support/detail/id/155.html
https://www.vantrue.net/Support/detail/id/156.html
If this does not help solve your issue, it will be appreciated if you could contact us at support@vantrue.net for further assistance. Thank you.