Noticed an error on the screen a little after the 5 month mark to format SD card. Thought it was strange because the card had been formatted at setup and had been working fine. (Card was recommended Samsung EVO Select 256G) Tried to reformat SD card only to find that nothing recognizes the card as present so unable to format. Figured card was bad. Bought new card, formatted, and put in Camera. Same error appears to format SD Card. Ran through process once more with same result. New card is registering on my computer. Now I think that dashcam rendered my initial card useless somehow and now the cam will not work since it will not recognize that the SD Card is there and formatted. Contacted Amazon, told that return window has expired and to contact manufacturer. Sent in trouble report two weeks ago and received an email that I would be contacted within 24 hours but no call or contact has ever come.
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Hi Jeff, we have replied your emails 3 times totally, not sure whether you have received or not( in spam box maybe?). We will try to call you soon. As to your issue, please update firmware to latest to have a try. Thanks a lot.