I had a defective N4 3 channel camera. I contacting customer service. It took 3-5 days back and forth. I had to download a email app that's in a different language to send a video of a broken dash camera. Their should be a faster way to file a warranty claim.
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Hi Daniel, thank you very much for your feedback and we apologize for any inconvenience caused. We will keep working hard to provide better customer service and improve our products quality. Wish you have a happy life!