www.vantrue.com (Global sales) www.vantrue.net (Warranty service)
The new update VTTN42H.V15 does not work. I followed the instructions exactly. It will not install.
Hi, how to make the upgrade to new version?
Thanks.
Is your cam model N4? If yes, please check this link (https://www.vantrue.net/Support/flleDlist/p_id/134.html) to update to the latest firmware version. Please let us know if you need further assistance from us. Thanks.
Could you please send us a picture which can show the firmware files which you have saved on the SD card to support@vantrue.net? We will provide a solution soon. Thank you!
Hello Paladin, can you let us know the detailed steps you took for the update? Did you download both parts firmware files? Thanks.
Of course:
Current version on dashcam: VTN42G.14.3
1. Memory card formatted with dash cam
2. Downloaded the following files:
2022-09-01 18:38:34Vantrue N4 Dash Cam Firmware Update Part II -VTN42H.V15 .bin
2022-09-01 18:36:45Vantrue N4 Dash Cam Firmware Update Part I -VTN42H.V15 .bin
3. Unzip the zip files and copy the two files "N4.bin" and "Vantrue-N4.bin" to the main directory on the memory card.
4. Restart the dash cam
= Displayed Version: Still VTN42G.14.3
Hi, how to make the upgrade to new version?
Thanks.
Could you please send us a picture which can show the firmware files which you have saved on the SD card to support@vantrue.net? We will provide a solution soon. Thank you!
Hello Paladin, can you let us know the detailed steps you took for the update? Did you download both parts firmware files? Thanks.