I purchased an N4 through Amazon on 3/7/22. The suction cup no longer stays up on the window. I tried cleaning the window and the rubber on the cup etc, but nothing seems to work.
Hi Jan, you can try to moisten the surrounding area of the suction cup with water, or put the suction cup in warm water to scald it to make it round! Then the adsorption power will be enhanced.
We can send you a replacement mount, can you send us your order number and current shipping address to support@vantrue.net? Thank you.
Hi Jan, you can try to moisten the surrounding area of the suction cup with water, or put the suction cup in warm water to scald it to make it round! Then the adsorption power will be enhanced.
We can send you a replacement mount, can you send us your order number and current shipping address to support@vantrue.net? Thank you.