Rear camera 20' cord not long enough. So I bought a 10' extension on Amazon, but it was not compatible, just like the SD cards. I need at least 30' because I have a small RV.
We have been exchanging emails on Amazon. I complied with the requested information but now your company is saying that they need the serial number for the rear camera, or they won't know what to send.
I cannot find the serial number on the rear camera. I will email to the link you provided and hope that this will be enough.
The serial number only exists on the front unit and you can also find it on the last page of the User Manual. The serial number you provided seems not like correct format. You can also check whether there is model number RC01 or RC02 on the rear cam. Thanks.
Hi Charles, we have 9 meters(about 29.5ft )rear cam cable for N4 dash cam. We can send you a free one. Please send us your order number and current shipping address with phone number to support@vantrue.net. Thank you.
We have been exchanging emails on Amazon. I complied with the requested information but now your company is saying that they need the serial number for the rear camera, or they won't know what to send.
I cannot find the serial number on the rear camera. I will email to the link you provided and hope that this will be enough.
Hi Charles, we have 9 meters(about 29.5ft )rear cam cable for N4 dash cam. We can send you a free one. Please send us your order number and current shipping address with phone number to support@vantrue.net. Thank you.
I understand that it may be proprietary, but I need it to work.