Are there any steps to fixing the GPS on the n4? I've done all of the common sense things like making sure the settings are turned on but it will not display any GPS information. I've tried 2 different mount for the n4 and neither worked.
Are there external issues that might be blocking the GPS signal? Or is it possible im just not in the satellite coverage area?
insufficient power. This unit uses a USB type-C connector for a reason. If you are not using the provided Car adapter, you must use a 2.4 amp or higher adapter. if you are using a low power adapter, the camara may operate but the GPS will not.
If this issue persists with using different GPS mounts and also has the latest firmware version for the cam, then it most probably is an issue inside the dash cam itself. Please send us your order number to support@vantrue.net and we will check warranty for you. Thanks.