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2.4GHz not working on Android and iPhone

I've using the E2 for two weeks, only 5GHz WiFi is able to be connected with Android (Samsung S10) and iPhone 11. iPhone X is not able to connect with 2.4GHz or 5GHz. Anyone has the same issue?

3 comments

3 Comments

Service Team-Echo Gong

Sep 12, 2022

Hello, may I know what's your cam firmware version and the app version you have now?

zhaoh360

Nov 25, 2022

Replying to

Firmware: VT-EBF301.

App: V2.0.25

Service Team-Echo Gong

Nov 29, 2022

Replying to

May I ask whether your cam model is E2? If yes, please update to the latest firmware version to have a try. The latest firmware version is E2_VT-EBK161.

For firmware update, you can check this link: https://www.vantrue.net/Support/flleDlist/p_id/211.html

If you need further assistance, please contact us at support@vantrue.net. Thank you.

2.4GHz not working on Android and iPhone

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2.4GHz not working on Android and iPhone

Automobile security & dashcam focused

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Automobile security &
dashcam focused